A request needs to reach the right person.
Keep a customer’s request or crew note available to whoever prepares the next step.
Illustrative scene, not a customer.
FOR LANDSCAPING BUSINESS OWNERS
Keep extra-work requests out of scattered text threads.
A customer asks for new mulch. A crew flags an irrigation issue. Someone needs to quote the work and get a decision. TyledHQ helps connect those steps so the next action doesn’t depend on you remembering every conversation.
Start with one request that needs more than the regular visit.
01 / WHERE WORK GETS STUCK
Routine visits create work that needs its own follow-up.
Extra work needs a decision.
See which requests are waiting on a quote, a question or customer approval.
Your crew needs the agreed scope.
Make it easier to find what was approved before the job is handed over.
02 / HOW IT COULD WORK
From an extra-work request to a clear crew handoff.
Capture the request
Start from the service notes or customer requests you agree to use.
Assign the follow-up
Identify who checks the details and prepares the next step.
Keep decisions visible
Bring unanswered questions and pending approvals into view.
Hand over agreed work
Keep the recorded scope and next action available to the crew lead.
- Extra work needs review
- Customer approval pending
- Approved scope ready
A possible setup. Your team approves scope and scheduling; we check available records and tools first. Example statuses, not live customer records.
03 / A PRACTICAL FIRST STEP
Start with one request that keeps getting passed around.
Show us how an extra-work request reaches you, becomes a quote and gets back to the crew. We’ll look for one practical way to make that handoff clearer.
- A place to pick up agreed request records.
- A named person for the next action.
- A view of requests awaiting decisions.
- Agreed details for the crew handoff.
You receive a proposal, price and plan before deciding to proceed.
THE RIGHT FIT
For businesses managing crews and repeat customer visits.
A useful starting point is a team offering regular maintenance alongside separate landscaping, cleanup or irrigation work, with someone responsible for quotes and approvals.
We check what your existing software can do before proposing custom work.
04 / A PRACTICAL START
How it starts.
- 01
Bring a recent request
Show us the messages or records your team relied on.
- 02
Trace the next action
We look at who quotes, follows up and hands the job over.
- 03
Choose a practical first step
Review the scope and price before deciding to proceed.
THE DETAILS
Good questions.
Straight answers.
We already use a lawn-care app. Can this still help?
Possibly. First we check whether a feature you already have can solve the problem. Extra work only makes sense for a specific gap.
Will this plan routes or change crew schedules?
This example handles requests and follow-up. Route planning and schedule changes remain with your team and existing tools.
Can it approve extra work for a customer?
No. The customer and your team make those decisions. A workflow can help organize the recorded decision and agreed next step.
Can you use our current tools?
We confirm access and connection options before recommending a setup.
What does it cost?
It depends on the work and support needed. You receive a clear scope and price before deciding.
LET’S TALK ABOUT YOUR WORK
Which customer request is still waiting for a next step?
Tell us where extra work gets lost between a message, a quote and the crew. We’ll arrange a call to work through it.
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